Pyramid Systems, Inc. - Careers

JOB OPENINGS:

Project Manager

The Project Manager is responsible for providing various onsite project management support functions to our clients in the Washington DC office. The Project Manager also oversees a staff of three helpdesk specialists and one business analyst located in our Fairfax office to ensure staffing availability and quality support services to our clients and their users.

Basic Duties/Responsibilities:

• Provide clients with Change Management Support by reviewing and facilitating change requests to the client’s system as well as by providing project documentation updates.
• Provide IT Investment portfolio Support as directed by the client to assist in the preparation of meeting and presentation materials, OMB Exhibit 300s, and any other data calls or documents required by the client’s IT Investment Management Office.
• Provide program management support, coordinate system releases, infrastructure upgrades, major testing initiatives, and scheduling of major system milestones. Support conference calls and prepares meeting minutes.
• Support clients in preparing and tracking work orders/work requests issued, deliverables received, budget and expenditure information, invoices, and other data calls. The project manager maintains a filing system to retain hard copies of wall work orders and deliverables and an electronic library to retain soft copy files in the SharePoint Portal.
• Work closely with the Pyramid senior management team to communicate project progress and performance, seize project performance improvement opportunities, and acquire additional business opportunities.

Qualifications:

Education/Certification:

• Bachelor’s Degree

Experience Required:

• Five years of client support/interaction experience
• Three years of business analysis, facilitation and project management experience.
• Excellent verbal and written communication skills
• One year of federal government consulting experience
• Knowledge of OMB 300 is desired
• Previous Helpdesk experience preferred
• Understanding of a variety of business procedures and processes
• Good analytical skills
• Expert user of MS Word, Excel, Outlook, Visio and other office tools.
• Knowledge and experience in Microsoft Project

 

Send Cover Letter and C.V./resume to HR@psi-it.com